Refund policy
We want you to truly love your order from Studio Six Bisous. If something arrives damaged, defective, or isnât quite what you ordered, please donât worryâweâre here to help and will do our best to make things right.
Refund eligibility
If your item arrives damaged, defective, or incorrect, you may be eligible for a full refund. Please reach out within 21 days of purchase so we can help. To qualify, your item must be unused and in the same condition you received it.
How to request a refund
Simply email support@studiosixbisous.com with your order details and a little note about what went wrong. Photos are always helpful, especially if your item arrived damaged or incorrect.
A little note from us
Weâre a small brand with real people behind the scenes, and your experience means so much to us. If something isnât right, please reach outâweâll listen with care and do our best to keep the process simple and stress-free.
Our policy may be updated from time to time, but weâll always aim to keep it fair, thoughtful, and reasonable.