Return & Refund Policy

We want you to truly love your order from Studio Six Bisous. Because each item is made to order especially for you, we ask that you review product details, sizing information, and your order carefully before placing it. Still, if something arrives damaged, defective, or different from what you ordered, please don’t worry—we’ll do our best to make it right.

Wrong Size Received

If the T-shirt you receive is a different size than the size listed on your original order, please contact us within 21 days of purchase. We’ll gladly send a replacement in the correct size, with no return required.

Please email support@studiosixbisous.com with:

  • Your order number

  • A photo of the T-shirt you received

  • A brief note explaining the issue

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 21 days of purchase. Eligible items may receive a replacement or a full refund, depending on the issue and item availability.

To help us resolve things quickly, please email support@studiosixbisous.com with your order number, a short description of the issue, and clear photos of the item and any damage or error.

For refund requests, the item should be unused and in the same condition in which it was received, unless it arrived damaged, defective, or incorrect. We may ask for additional information or photos before approving a refund or replacement.

A Small Note From Us

Studio Six Bisous is a small brand with real people behind the scenes, and we genuinely care about your experience. If something went wrong with your order, please reach out—we’ll keep the process as kind, simple, and fair as possible.

This policy may be updated from time to time, but we will always aim to handle concerns thoughtfully and reasonably.